FAQ

Pine, oak, and poplar are commonly used woods in stair treads.

No. All our stairs and railing are installed as raw wood, without paint or stain on them.

Yes, but we ask that you don’t wear shoes on them. Also, avoid touching the railing if you have any oil based products on your hands. Oil will stain the wood and mess up the finished product.

The size and shape of your railing system will determine the final price. For an estimate send us a drawing with dimensions by email. This drawing does not need to be an architectural drawing and can be a hand sketch.

Stair treads are the horizontal pieces of the staircase that you step or “tread” onto. The size of stair treads can impact the safety and comfort of climbing stairs. Treads that are too deep can make it difficult to take normal climbing steps. Treads that are too shallow may not provide enough space to safely plant your foot.

Stair risers are the vertical “back” pieces of the steps. Most staircases inside the home have a riser for each step. However, other staircases (such as outdoor deck stairs) have an open back and do not use stair risers. Similar to treads, the size of the stair riser matters for safety. Risers that are too high can make it difficult to walk up and down the stairs, making them potentially dangerous, especially for children and seniors.

Regular cleanings are important for maximizing the lifespan of wood stair parts and keeping them looking great. Here are the recommended steps to take:

1. Start at the top of the staircase and work your way down.
2. Sweep off any dirt and dust from the stair treads and stair risers.
3. Use a sponge and oil soap to wipe away any remaining dirt and marks. Don’t forget hard-to-reach areas such as the corners and around the railings.
4. Dust and wipe off the railing and balusters with soap and water.

Yes, We come to your home for a free consultation! We look at your existing stair or stair opening, talk with you about your objectives, and get a sense of your design style. Then we’ll brainstorm some stair designs, rail designs, and stair layouts. Finally, we recommend and quote a new architectural stair design for your home.

Yes! We have the experience and expertise to provide a full range of stair building services to take your project from a concept to a reality.

Yes! We understand that different clients have different needs, so we customize our services to each client and their specific needs.

Yes! We often do railing-only jobs. Many homes can be rejuvenated simply by replacing a railing system.

In most cases, we assemble stairs in the shop. By building your staircase in our shop, we have on hand all of the tools, technology and expertise needed to ensure the high-quality craftsmanship and precision you expect for your stair.

Yes! We can reproduce any existing baluster, or we can fabricate a custom design.

For new construction and major remodels we need a copy of the 1st and 2nd floor plans from the set of blueprints.